⚠️ Please note: Gaming is for entertainment — not a source of income. If you think there's a problem, immediately [email protected]to get in touch.
Gaming at GB904 is about entertainment, not just wins and losses. We want you to stay healthy and happy — and ensure gaming never has a negative impact on your life. That's the purpose behind our responsible gaming program.
GB904's proactive commitment to every member's mental and financial well-being
Joining GB904 is more than just playing games — it's a relationship. And with that comes GB904's responsibility toward every member's well-being. Responsible gaming means creating an environment where gaming stays a form of entertainment and never becomes a source of financial or emotional hardship.
The reality is — most people enjoy gaming and have no problems with it whatsoever. But for a small number, it can become difficult to stay in control. GB904 takes both groups equally seriously: an exciting experience for those who are doing fine, and immediate support for those who are struggling.
Follow a few simple but effective responsible gaming rules at GB904. First, always play with a set budget — only wager what you can afford to lose. Second, don't treat gaming as a source of income — the house always has an edge in the long run, so play with that in mind. Third, resist the urge to place bigger bets to chase losses after a losing streak.
GB904 believes gaming should come out of your entertainment budget — not your household funds or savings. If you ever feel you can't stop gaming or find yourself desperately chasing wins, contact GB904's support team right away.
If someone in your family seems to be showing unusual behavior around gaming — such as spending excessive time online in secret, financial strain, or sudden mood changes — you can report it to GB904. We will review the situation with complete confidentiality and take the appropriate steps.
Activate any of these protection tools at any time from your Account Settings
Answer these questions honestly — this is completely private and just for you
| Type | Time Limit | Reopen |
|---|---|---|
| Cooling-Off | 1 day – 6 weeks | Automatic |
| Short-Term Exclusion | 6 months – 1 year | Via Support |
| Long-Term Exclusion | 2 – 5 years | For a detailed review |
| Permanent Exclusion | Permanently | Cannot be reopened |
Bonus and promotional emails are paused for the duration of any self-exclusion.